Users Module

Right access.
Right people.

14 permission levels. Every role sees exactly what they need. Agent, Manager, Admin, Viewer — with module-level control, audit trail per user and SSO-ready architecture.

Request Access → All 14 Modules
PERMISSION LEVELS 14 roles · zero overlap
Live Preview — User Management
UserRoleModulesLast ActiveStatus
GL
Guy Levin
guy@gnm.com
Admin
+10
NowActive
SM
Sarah Mitchell
s.mitchell@
Manager
+5
2 min agoActive
DR
Daniel Reeves
d.reeves@
Agent
+2
11 min agoActive
AK
Anna Kovacs
a.kovacs@
Agent
1h agoActive
LP
Lisa Park
l.park@
Viewer
YesterdayInactive
MT
Mike Torres
m.torres@
Agent
3 min agoActive
Permission Matrix
Module access by role
Admin
Mgr
Agent
View
Clients
✓
✓
✓
✓
Finance
✓
✓
✗
✗
Reports
✓
✓
Read
✗
Users
✓
Read
✗
✗
Security
✓
✗
✗
✗
Brokers
✓
✓
✗
✗
Chat
✓
✓
✓
✗
✓ Full access
Read View only
✗ No access
What's included

Everything the Users module does

Role-Based Access
Four default roles plus custom role builder. Agent, Manager, Admin, Viewer with full permission control.
14 Permission Levels
Granular permissions per module per role. Every combination is configurable without developer involvement.
Module-Level Control
Hide Finance from agents. Block Security from everyone but admins. Control visibility per role precisely.
Audit Trail Per User
Every action by every user logged with timestamp, IP, module and result. Immutable audit trail.
Bulk User Import
Import up to 500 users from CSV with role assignment. Onboard an entire team in minutes.
SSO Ready
Single sign-on integration with Google Workspace, Microsoft 365 and custom SAML providers.
Request Access →See All Modules
Users · MAESTRO CRM

11 roles. Zero permission confusion. Full control.

11 roles. Granular permissions per module. Every user sees exactly what they need — and nothing they shouldn't.

Request Access → Calculate Your ROI
$149
per seat / month
14
modules included
2 wks
to full deployment
INTEGRATES WITH

Users works alongside these modules

Security
Explore module →
Shifts
Explore module →
View All 14 Modules
One system, one login, no fragmentation
Explore Cowboy CRM

One system.
Every tool you need.

14 integrated modules. One AI intelligence layer. Nothing missing.

LEAD
287ms
AGENT
The AI Brain
Every lead scored across 40+ parameters in real-time. Zero manual routing. Fastest decision engine on the market.
Explore →
FEATURE US THEM
AI routing✓✗
1 login✓✗
Live reports✓✗
Why Cowboy CRM Wins
Feature-by-feature vs Salesforce, Five9, Genesys & every major CRM. The comparison that ends the conversation.
Compare →
$149
Agent/mo
$8
1k leads
$15
1k AI tkn
Pricing
Per agent seat. Per 1k leads. Per 1k AI tokens. Three levers. No hidden fees. No per-module upsells.
See plans →
AES-256
SOC2
AWS
MFA
Security & Compliance
AWS-hosted. AES-256 encrypted. SOC2 compliant. Daily backups. Full audit trail on every action.
See infrastructure →
2017
2021
2026
Founded
14 modules
$1M+
Our Story
7 years running live call centers. Every feature was earned, not invented. Built in Israel by GNM Group.
Read history →
01Clients & Lead DB
02AI Brain & Routing
03Finance & FTDs
System Guide
Full documentation. Every screen, every button, every module explained for managers, agents and admins.
Open guide →

All 14 Modules

View all →
Clients
CRM core · lead database
Klaus W. · DE
94
Tasks
Agent task management
Call back lead
Send proposal
Finance
Revenue · billing · FTD
FTD Today
$2.4M
Affiliation
Partner tracking · attribution
Partner Rev
+38%
Viki
VoIP · call routing · IVR
IVR → Agent 14
847/hr
Games
Leaderboards · missions · XP
#1 Sarah M.
4,820 XP
Shifts
AI shift builder · scheduling
Users
Roles · permissions · agents
ADMIN
AGENT
MGR
Brokers
Multi-broker intelligence
Best Broker
Alpha FX · 94pts
Reports
Live analytics · KPIs · export
Chat
Internal messaging · threads
Lead #4821 deposited
Sarah → #general
Security
AES-256 · audit logs · RBAC
Sec Score
98/100
Notifications
Alerts · triggers · events
FTD received · €2,400
Calendar
Appointments · follow-ups
Next Call
Today 14:30